Returns and Refunds Policy
Effective Date: [2024-8-1]
Return and Refund Policy
Thank you for shopping at Beyondel. We want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns about our Return and Refund Policy, please contact us at beyondel@gmail.com
Returns
You have 7 days from the date of receive product to return any item for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include a copy of your order confirmation or packing slip with your return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us at beyondel2024@gmail.com to initiate the exchange process. We will provide you with instructions on how to return your item and place a new order for the desired item.
Shipping
You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at beyondel2024@gmail.com so that we can resolve the issue for you promptly.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at beyondel2024@gmail.com. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.